For clinics and practices
Your front desk, without the hold music
Insurance, hours, new-patient paperwork, and where to park. Doug answers the questions that keep your front desk on the phone and books the appointment. Every week he also works to get the practice found on Google, Maps, and in AI answers, so new patients pick you.
A customer asks
- Answer insurance and pricing questions. Which plans you take, what a new-patient visit runs, and what you charge for the common procedures. All from what you tell him, never invented.
- Book and reschedule without a call. New patients book straight in. Existing ones move an appointment without waiting on hold, inside the rescheduling rules you set.
- Know when to get a person. Anything clinical, urgent, or specific to a chart goes straight to your team. Doug does not give medical advice and does not pretend to.
Answer insurance and pricing questions
Which plans you take, what a new-patient visit runs, and what you charge for the common procedures. All from what you tell him, never invented.
Book and reschedule without a call
New patients book straight in. Existing ones move an appointment without waiting on hold, inside the rescheduling rules you set.
Know when to get a person
Anything clinical, urgent, or specific to a chart goes straight to your team. Doug does not give medical advice and does not pretend to.
How he gets you found
A page for each treatment people search for
New patient exams, emergency visits, whitening, the insurance plans you take. Doug publishes pages that answer those searches in plain words, so Google and AI assistants have a clear answer to give. When a patient asks ChatGPT for a dentist near them who takes their plan, that page is what it reads.
Your Google profile, kept current
Hours, holiday closures, whether you take new patients, and the services you offer. The same facts on your site, Google, and the directories. Doug keeps them right so nobody drives over on a day you're closed. He also flags directory listings that still show an old address or phone number.
Reviews asked for and answered
He asks happy patients for a review and replies to the ones that come in, kept general so nothing about anyone's care ends up in public. Your weekly report shows what came in and what he said.
Questions clinics and practices ask
- Does Doug give medical advice?
- No. He answers questions about your practice, like insurance, hours, pricing, and booking. Anything clinical or urgent goes straight to your team. He tells the patient that plainly and takes their details so someone can follow up.
- Can he tell patients which insurance you take?
- Yes, from the list you give him. If a plan isn't on it, he says so and offers to have someone confirm. When your list changes, update it once and his answers change with it.
- Can patients book and reschedule on their own?
- Yes. Doug offers real open times from your calendar or set hours, books the one they pick, and handles reschedules and cancellations with the window you set. Your team sees every booking on the calendar like any other.
- Can I take a deposit for new patients?
- Yes. Connect Stripe and set a deposit for the appointment types you choose. It comes off the bill, and it cuts down on no-shows. You can also leave deposits off entirely.
Other jobs people hire him for
Home services
HVAC, plumbing, electrical, roofing, and remodels.
Gyms, studios, and salons
Memberships, class times, pricing, and bookings.
Law firms
Intake, practice areas, and consultations, without advice.
Auto shops and dealers
Estimates, availability, service scheduling, and trade-ins.
Real estate
Listings, showings, and buyer and seller questions.
Agencies
A Doug for each client, each in its own workspace.
Someone is on your site right now with a question.
Hire Doug