For clinics and practices
Your front desk, without the hold music
"Do you take Delta Dental?" and "Can I move Tuesday?" shouldn't tie up a phone line. Doug answers them on your website at any hour and books or moves the appointment himself. He also publishes pages for the treatments and plans patients search for, so the practice shows up when they ask Google or ChatGPT.
A customer asks
- Answer insurance and pricing questions. Which plans you take, what a new-patient visit runs, and what you charge for common procedures. He works only from the list you give him.
- Book and reschedule without a call. New patients book straight in. Existing ones move an appointment without waiting on hold, inside the rescheduling rules you set.
- Know when to get a person. Anything clinical, urgent, or tied to a chart goes to your team. Doug doesn't give medical advice. He tells the patient someone will follow up and takes their number.
Answer insurance and pricing questions
Which plans you take, what a new-patient visit runs, and what you charge for common procedures. He works only from the list you give him.
Book and reschedule without a call
New patients book straight in. Existing ones move an appointment without waiting on hold, inside the rescheduling rules you set.
Know when to get a person
Anything clinical, urgent, or tied to a chart goes to your team. Doug doesn't give medical advice. He tells the patient someone will follow up and takes their number.
How he gets you found
A page for each treatment people search for
New patient exams, emergency visits, whitening, the insurance plans you take. Doug writes each page in plain words, with the prices you've given him and how to book, so Google and AI assistants have a clear answer to give.
Your Google profile, kept current
Hours, holiday closures, and whether the practice is taking new patients. Doug keeps those the same on your site, Google, and the directories, so nobody drives over on a day you're closed. He flags listings that still show an old address or phone number.
Reviews asked for and answered
He asks patients for a review and replies to the ones that come in, kept general so nothing about anyone's care ends up in public. Your weekly report shows each reply he posted.
What owners ask before hiring him
- Does Doug give medical advice?
- No. He answers questions about your practice: insurance, hours, pricing, and booking. Anything clinical or urgent goes to your team. He tells the patient that plainly and takes their details so someone can follow up.
- Can he tell patients which insurance you take?
- Yes, from the list you give him. If a plan isn't on it, he says so and offers to have someone confirm. When your list changes, update it once and his answers change with it.
- Can patients book and reschedule on their own?
- Yes. Doug offers real open times from your calendar or set hours, books the one they pick, and handles reschedules and cancellations inside the window you set. Your team sees every booking on the calendar like any other.
- Can I take a deposit for new patients?
- Yes. Connect Stripe and set a deposit for the appointment types you choose. It comes off the bill. You can also leave deposits off entirely.
Other businesses Doug works for
Home services
HVAC, plumbing, electrical, roofing, and remodels.
Gyms, studios, and salons
Memberships, class times, pricing, and bookings.
Law firms
Intake, practice areas, and consultations, without advice.
Auto shops and dealers
Estimates, availability, service scheduling, and trade-ins.
Real estate
Listings, showings, and buyer and seller questions.
Agencies
A Doug for each client, each in its own workspace.
Someone is on your site right now with a question.
Hire DougFree for 14 days, no card. Or try him on your site first.