For home service businesses
Stop losing HVAC and plumbing jobs to whoever answered first
A furnace goes out at nine at night and that customer messages three companies. Doug answers first, checks that you cover their address, and books the truck. Then every week he works to get you found on Google, Maps, and in AI answers, so more of those customers find you first.
A customer asks
- Answer the four questions every customer has. Do you cover my area, what does a service call cost, how soon can you come, and do you do this kind of work? He answers all four at any hour.
- Take the job details before you call back. What broke, how old the unit is, the address, and the best number. Your dispatcher picks up a lead worth calling instead of a name and a shrug.
- Book straight onto the schedule. Doug offers the slots you actually have open, books one while they're still on your site, and takes a deposit through Stripe that comes off the bill.
Answer the four questions every customer has
Do you cover my area, what does a service call cost, how soon can you come, and do you do this kind of work? He answers all four at any hour.
Take the job details before you call back
What broke, how old the unit is, the address, and the best number. Your dispatcher picks up a lead worth calling instead of a name and a shrug.
Book straight onto the schedule
Doug offers the slots you actually have open, books one while they're still on your site, and takes a deposit through Stripe that comes off the bill.
How he gets you found
A page for each service and each town you cover
Drain cleaning, water heater repair, AC tune-ups. Round Rock, Pflugerville, Cedar Park. Doug publishes a real page for each, with the answer up top, so Google and ChatGPT have something to quote. If your site is hard to change, he publishes to services.yourcompany.com instead.
Maps: hours and service area kept right
If your Google profile says closed on Sunday and you run emergency calls on Sunday, you lose the Sunday customer. Doug keeps your hours, services, and service area accurate. He also flags directory listings with an old number or address.
Reviews asked for after each job
He asks happy customers for a review once the work is done, and replies to the ones that come in. Recent reviews that say 'came out the same night' are what Maps and AI assistants lean on. Your weekly report shows what came in.
Questions home services ask
- Can Doug tell if an address is in my service area?
- Yes. Give him the towns or zip codes you cover and he answers straight, and tells the customer plainly when you don't go that far. No more driving an hour for a job that was never in range.
- What if it's a real emergency, like a gas smell?
- Tell Doug which topics always go to a person. He hands those off right away with the details taken, instead of trying to book them. You decide who gets the handoff and how, and the rest waits for morning with the details already taken.
- Will he quote prices?
- Only the prices and ranges you give him. When a job needs someone to look at it first, he says so and books the visit instead of guessing. Customers trust a shop that gives a straight range more than one that dodges.
- Can customers find me through ChatGPT?
- Yes, if you turn it on. Verify your website and connect Stripe, and when someone asks ChatGPT, Claude, or Muse who can fix their AC this week, it can find you and book through Doug. It's opt-in, and you can unlist any time.
Other jobs people hire him for
Clinics and practices
Dental, medical, vet, chiro, and med spa front desks.
Gyms, studios, and salons
Memberships, class times, pricing, and bookings.
Law firms
Intake, practice areas, and consultations, without advice.
Auto shops and dealers
Estimates, availability, service scheduling, and trade-ins.
Real estate
Listings, showings, and buyer and seller questions.
Agencies
A Doug for each client, each in its own workspace.
Someone is on your site right now with a question.
Hire Doug