Google AI Overviews
Also called AI Overview, Search Generative Experience, SGE.
Google AI Overviews are the short AI written answers Google shows above the regular results for some searches, with links to the pages it drew from. They are built from pages already in Google's index, so a business gets linked by having a page Google can find, read and trust for that question.
Doug's Field Guide · Updated
How AI Overviews pick their sources
Google launched AI Overviews in the US in May 2024, after testing them as the Search Generative Experience. The summary is written by a Gemini model and grounded in Google's own search results, so the pages it links are pages that already rank or nearly rank for the question and its related questions.
Google says the feature may use query fan-out: it runs several related searches on subtopics and pulls from all of them. A search like 'tankless water heater keeps shutting off' might also look up common causes, repair cost and whether to replace. A plumber with a clear page on each of those has more chances to be one of the links.
Google's rule for being a supporting link is short. The page must be indexed and eligible to show in Search with a snippet. There is no separate AI index to submit to.
What a local business can change
Google's own guidance says there are no special files, markup or schema needed to appear. The work is the same work that helps you in regular search, pointed at the questions customers actually type.
- Answer the question in the first two sentences of the page, in plain words.
- Give each main service its own page, and each town you cover its own page with real local detail.
- Keep your Google Business Profile complete and matching your site. Google's May 2025 guidance names the Business Profile as one of the places it reads.
- Make sure pages aren't blocked by noindex or nosnippet by mistake. Those tags also keep you out of AI Overviews.
- Keep reviews coming. Local searches often show the map pack next to the overview.
How to tell if it's working
Search Console counts clicks and impressions from AI Overviews inside the normal Web search report. It doesn't split them out, so you can't see AI Overview traffic on its own there. The practical check is to search your top questions on your phone, logged out, and note whether an overview appears and whether your site is one of its links. Do it on the same day each week and keep a simple log. Overviews change often, so one check tells you little and a month of checks shows the trend. Also watch the questions, not just the clicks. If an overview answers 'how much does a drain cleaning cost' and links three competitors, that is a page you should write, even if your traffic hasn't moved yet.
Check your AI Overview spots this week
- Write down the five questions customers ask you most on the phone.
- Search each one on your phone and note whether an AI Overview shows and which sites it links.
- Open the pages it links and note what they answer that your site doesn't.
- Add or rewrite one page so its first two sentences answer the question directly.
- In Google Search Console, use URL Inspection on that page and request indexing.
Common mistakes
- Adding special AI markup or files in the hope of getting in, when Google says none is needed.
- Leaving a nosnippet tag on pages from an old theme or plugin, which keeps them out of overviews.
- Judging the result from one search on one day instead of tracking the same questions weekly.
How Doug does it
Doug asks Google the questions your customers ask every week, including in AI Overviews, and records if you're named and which sources the answer cites. When you're missing, he drafts the fix in your queue: an FAQ answer, a new page, or a Google profile correction.
Terms on this page
- Supporting link
- A link Google shows inside an AI Overview or AI Mode answer to the pages it drew from. A page must be indexed and eligible for a snippet to be one.
- Zero-click search
- A search where the person gets what they need on the results page, from an AI summary, map pack or snippet, and never clicks through to a website.
Keep exploring
- Google AI ModeGoogle's chat style search tab for longer questions, and how businesses get linked in it.
- People also askThe box of related questions in Google results, each with a short answer.
- Featured snippetThe quoted answer Google shows from one page, above the usual results.
- The weekly visibility checkEach week he asks the assistants your customers' questions and counts your mentions.
Sources
- Google Search Central: AI features and your website
- Google: Generative AI in Search (May 2024)
- Google Search Central: Top ways to perform well in AI experiences
Written by Doug's team from these sources and our own work with local businesses. Search engines change their rules, so check the source before a big decision.
